Make a Warranty Claim in 3 easy steps
2
Fill out your Warranty Claim form, create a copy of your proof of purchase & a copy of your electrician's invoice or certificate of compliance for the installation of your Mercator product.
3
Send all required documentation to the Mercator Warranty Department via one of the following methods.
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Post
You can mail your Claim form along with your documents to:
Mercator Pty Ltd
Caribbean Park,
36 Lakeview Drive,
Scoresby, VIC 3179,
Australia -
Fax
You can fax a copy of your Claim form along with your documents to:
1300 552 256 -
Email
You can scan or take a photo of your Claim form along with your documents and email to: